Meets product and service expectations!
Let me start off by saying, you can't compare this product to an Orbita winder or other high end winders. What you can and should do is compare it to the cheaper brands in the same class. I don't go to Micky D's and expect 5 star service or food. If I were to rate Micky D's, I would have to compare it to other fast food chains. So my review is strictly based on comparison to comparable products. My expectations on this product was on something your paying almost 80% less. Translation....low expectations.
Highly recommend this product! Upon receiving the product, came very well packaged and protected. After opening, pleasantly surprised at the quality. Piano gloss casing, sturdy base, and overall nice look and feel. One thing that could use a little more work on are the watch pillows, it does the job, but it's just stuffed with synthetic filler and it's not stitched on the back. Again, for a product that 80% less, not complaining. So far, this product is exceeding my expectations.
How the product works. As described, has four dial settings on the back for the separate winders, variance is the timings on frequency of rotation. Note: this is a full rotation, not a swinging back and forth movement. I set up the watches and selected the appropriate setting and listened. Extremely quiet! Pleasantly surprised. Exceeding my expectations once again. After a couple of days and nights of use, I did notice the sound of the motor increases and at times there is a rhythmic "tapping" sound. It goes away after I turn off when not in use. Note to self, this could be a problem in the future. Maybe it's lack of lubrication. Wish there was a way for me to add WD or oil to the mechanism. Still, very pleased.
Seller service. Absolutely stellar! There was a small issue with the hinge, as expected on mass produced items, and I contacted the seller. They were responsive and wanted to make things right, which they did. They were in touch frequently and I got a genuine feeling they wanted to ensure I was completely satisfied. I just hope this service quality remains if I report the "tapping" in the future (less than 1 year).
For the price, quality, and level of service you get, buy this product.
SW